Device Slots & Seats¶

Every device that books in DiKAS occupies a license seat (device slot). On this page you'll learn how to release slots immediately, add more temporarily or permanently, reduce them again — and what happens to your Cloud-TSE when you pause or cancel your subscription.

What Is a Seat?

One seat = one active device (POS, tablet, handheld) that books sales. Your license includes a certain number of seats. A seat is released automatically once a device has not made a booking for a while.

Releasing a Seat Immediately (in the POS)¶

Sometimes a new device needs to start right away even though all slots are still occupied. Via the device overview, you release a slot immediately without waiting for the automatic release.

POS → Menu → Registered Devices

The list shows all currently registered devices.
In the row of the device that should vacate the slot, tap Release.
Confirm with Sure? — the slot is free immediately and a waiting device can sign in.

Maximum 3× per Day

Manual immediate release is limited to 3 releases per day (across all devices). The counter persists even after a restart and is reset to 3 every day. In the top right you can see how many releases are left today.

Managing Device Slots (in the Customer Portal)¶

In the customer portal (konto.dikas.de → My License & Devices) you manage your slots yourself.

Temp Seat — a Slot for Today Only¶

A temp seat is an additional device slot that is valid for the current day only and expires automatically afterwards — ideal for temporary staff, events, or peak times.

Property	Value
Validity	today only (expires automatically at the end of the day)
Price	flat 3 € per day
Free	the first 2 temp seats per month are free of charge
Billing	on the next monthly invoice; with yearly payment, immediately

Open My License & Devices.
Tap "Temp seat for today". The button shows whether free quota is still available or 3 € will be charged.
The slot is available immediately.

Adding a Permanent Device Slot¶

If you need more slots permanently, book an additional device slot.

The price depends on your tariff (Basic 19 € · Gastro 39 € · Liefer & Abhol 45 € · Club 49 € per device/month).
For the current month, billing is prorated by remaining days — you only pay from the day of activation.
From the following month, the slot is billed regularly via your monthly or yearly invoice.

Reducing Device Slots¶

You can also remove slots again:

The reduction takes effect from the next month — you keep the full number for the current month.
In the portal you can see the planned reduction including its effective date.

1 TSE for All Devices

Additional devices do not trigger a new TSE — your single TSE (Cloud or Swissbit) signs for all devices of your business.

Pausing the Subscription (Seasonal Break)¶

Taking a company holiday or winter break? Then pause your subscription for a fixed number of months.

Customer portal → Subscription → Pause

Specify the number of months (e.g., "until September — resuming in October").
During the pause, no invoices are generated; the next billing is automatically set to the resumption month.
A booked Cloud-TSE is switched off for the duration of the pause (you don't pay for it) and is automatically reactivated when you resume.

Cancelling the Subscription & Cloud-TSE¶

When you cancel, billing ends immediately; your access remains until the end of the paid period.

At the end of the paid period, the following happens:

The TSE is deactivated (decommissioned).
The TSE closing data is archived in your business database — it is retained for verification purposes.
With a Cloud-TSE you receive an email reminding you to deregister your POS.

Cloud-TSE: Don't Forget to Deregister Your POS

After the end, you must deregister your POS and — if you keep selling — re-register it with your own or a local TSE. Otherwise the Cloud-TSE remains active and will continue to be billed.

POS → Settings → TSE → Deregister POS, then select a new TSE and register again.

Next Step¶

→ Subscriptions — Automatically bill recurring services